Account, payments & subscriptions

[Deight316]

What is Roku support phone number

[atc98092]

Roku has no telephone support. If you do a web search and find a number claiming to be Roku support, do NOT call it. They will be scammers trying to get control of your account, and/or steal your credit card information. 

[jalainia]

My husband passed 3years ago and I had to finally purchase new one. I need to switch it over to me. How?

[atc98092]

@jalainia Roku accounts cannot be transferred. You would need to create a new account using a different email address and then do a factory reset on your Roku to join it to the new account.

[Lisa271]

accidentally lost my chat!

[Lisa271]

i;ve been billed 6.35 for months, yet my account shows no payments or subscriptions!
Lisa Sayers

[atc98092]

Lisa, please edit your post and remove your phone number. It's extremely dangerous to place personal information (name, phone number, email address) in a public forum. Scammers will find that and target you.

[jaxchinadoll]

I am trying to contact someone to cancel a subscription that I accidentally made today, May 29, 2024 for Fox Nation.

I do not want that subscription, but at this time I still can not get to a site to cancel the trail subscription.

[atc98092]

Subscriptions made through Roku can be managed by logging into your Roku user account (https://my.roku.com). 

[Matthew-01]

I have paid for Paramount for June but I can't sign on.

Thanks Judy Jones