I am being billed for Roku for cbs inyteracti $64.94 twice on 11/26 and 12/01. I did not order nor watch.
Please cancel and refund money. I have been charged $12.98 in previous billing. We have a Roku stick.
Please clear up, I am confused as to what these charges are for.
Hi, @Tilly2010.
Greetings from the Roku Community!
We appreciate you reaching us about canceling your subscription. We're here to help.
Here are the steps to cancel a subscription:
For the refund, you may contact our Account and Billing support for further assistance. Visit the Roku Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Thanks,
Reynan
Hi, @Tilly2010.
Greetings from the Roku Community!
We appreciate you reaching us about canceling your subscription. We're here to help.
Here are the steps to cancel a subscription:
For the refund, you may contact our Account and Billing support for further assistance. Visit the Roku Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku
If there's anything else we can do to assist you, please let us know. We're always willing to help.
Thanks,
Reynan