Account, payments & subscriptions

[KMMcD]

Is it accurate that if subscribing to Paramount+ via Roku, you can only access that Paramount subscription via Roku devices? And not signing in on other devices? 

[RokuReynan-L · Accepted solution]

Hi, @KMMcD.

Greetings from the Roku Community!

Thanks for reaching us about the subscription via Roku. In this case, when you purchase a subscription through Roku, it is only accessible on a Roku device linked to your Roku account.

Furthermore, you may visit this support article on how to sign in to apps on your Roku device

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
Reynan

[GuysdodC]

Cancel subscription 

[RokuReynan-L]

Hi, @GuysdodC.

Greetings from the Roku Community!

We understand that you wanted to cancel your subscription. We're here to help.

Here are the steps to cancel a subscription:

1. Go to my.roku.com/subscriptions
2. Under Active subscriptions, select the subscription you want to cancel. 
3. Select Manage subscription and then select Turn off auto-renew.
   Turning off auto-renew means you've canceled your subscription and you will not be billed for it in the future.

Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
Reynan