Roku Community
Sign In
Help
Browse
Browse
Streaming Players
Roku setup
Features, settings & updates
Wi-Fi & connectivity
Channels & viewing
Solving playback issues
Remotes
Roku mobile app
Roku legacy products
Issue Tracking Board
Roku TV
Manufacturer support & warranty resources
Discussions
Roku Audio
Discussions
Roku Smart Home
Using your smart home devices
Cameras & doorbells
Lights & power
Smart home app
Roku Pay
Account, payments & subscriptions
Community
Community discussions
Welcome to the Roku Community
Announcements
Developers
Roku Developer Program
Roku Direct Publisher
Roku TV Ready Certification Program
Independent Developer Kit
Roku Pay
Is Roku Pay required? Do you know how to access Roku Pay? Find answers to these Roku Pay help questions, troubleshooting, and more from our community forums.
All community
This category
Users
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Show
only
|
Search instead for
Did you mean:
Roku Community
:
Roku Pay
Options
Subscribe
Roku Pay
Account, payments & subscriptions
Latest Posts
Recent activity
Solved
Top kudoed
Post a topic
mikehoopes
posted: 11/25/23
Disney bundle upgrade issue
in
Account, payments & subscriptions
Latest reply by
Bridge
3 hours ago
5
replies
0
kudos
GeeGeex57
posted: 11/4/23
NewsMax+ unable to access the subscription paid through Roku
in
Account, payments & subscriptions
Latest reply by
lgraeve
yesterday
18
replies
8
kudos
Mqnurse
posted: 12/4/23
Someone else’s stars is logged into all my Roku devices
in
Account, payments & subscriptions
0
replies
0
kudos
beedee
posted: 12/4/23
Received email indicating Paramount three-month promo ending but just subscribed two weeks ago
in
Account, payments & subscriptions
Latest reply by
Kmaclil
yesterday
1
reply
0
kudos
Cbernal
posted: 11/27/23
Paramount plus not letting me watch shows
in
Account, payments & subscriptions
Latest reply by
RokuArjiemar
yesterday
14
replies
3
kudos
SamEriShoRos
posted: 12/4/23
***No Phones being answered & No Chat available!!!???***
in
Account, payments & subscriptions
Latest reply by
Mpeiu81
yesterday
1
reply
1
kudo
seashell11
posted: 12/4/23
CBS interactive being charged and cannot delete
in
Account, payments & subscriptions
Latest reply by
renojim
yesterday
1
reply
1
kudo
Mickmurphy7
posted: 3/7/23
Charged from Apple ID and Roku for same subscription
in
Account, payments & subscriptions
Latest reply by
renojim
yesterday
3
replies
0
kudos
Dthiessen23
posted: 4/8/23
Charges I don't understand... Why can't we talk to a human?????
in
Account, payments & subscriptions
Latest reply by
RokuERey
yesterday
9
replies
0
kudos
Kmaclil
posted: 12/4/23
Promotion pricing discrepency Paramount+
in
Account, payments & subscriptions
0
replies
0
kudos
View All
Community information
Community guidelines
Using the community
Announcements
Ranks & badges
Recently solved topics
Mickmurphy7
posted: 3/7/23
Charged from Apple ID and Roku for same subscription
in
Account, payments & subscriptions
Latest reply by
renojim
yesterday
Dthiessen23
posted: 4/8/23
Charges I don't understand... Why can't we talk to a human?????
in
Account, payments & subscriptions
Latest reply by
RokuERey
yesterday
Amussue
posted: 7/23/22
Charged for a subscription I don’t have! How do you get help??
in
Account, payments & subscriptions
Latest reply by
renojim
Saturday
JesusC
posted: 11/24/21
Charged $106.34 nothing in my purchase history or subscriptions, why am I being charged?
in
Account, payments & subscriptions
Latest reply by
atc98092
Friday
Miajcarli
posted: 10/30/21
Charge on my credit card for the Roku Channel
in
Account, payments & subscriptions
Latest reply by
HDMIGuy
a week ago
View All
Support resources
Support home
Before you buy
How to: Using your Roku
Account, billing & orders
Setup and troubleshooting
Developer support
Suggest a feature
Kudos Leaderboard
Vcmurray
posted: 11/8/19
I Need Customer Support for charges!
in
Account, payments & subscriptions
Latest reply by
makaiguy
02-16-2022
lduncanjr
posted: 3/5/21
Roku for Warner Media $14.99 monthly charge
in
Account, payments & subscriptions
Latest reply by
HDMIGuy
12-09-2022
Paulfromboston
posted: 8/16/20
Speaking to a live agent!
in
Account, payments & subscriptions
Latest reply by
HDMIGuy
01-20-2023
woodeacres
posted: 4/21/20
Re: How to find or change my Roku pin code
in
Account, payments & subscriptions
Latest reply by
MikiMcD
12-08-2022
RobbyB
posted: 8/23/20
Unrecognized Hulu charge on my credit card (Roku for Hulu LLC)
in
Account, payments & subscriptions
Latest reply by
RokuJechealR
05-26-2023
View All