It's real. I'm getting tired of these "Your payment didn't go through emails".
Just how bad must Roku stink before they recognize "the problem is them"? My suspicion? Roku isn't using the precise fields customers input for their payment method. How many calls must a customer be expected to make before Roku's billing software is fixed?
Roku's customer service people are useless because THEY didn't code your billing software nor can they fix it.
Roku smells like Boeing to me. Lots of talking heads and no one knows anything.......
