Account, payments & subscriptions

[sharonmc]

I have been being double charged one for Parimount plus and the other for Roku CBS Interactive and I need to find out how I can get my money back!!! I Would like to have all my money put back in my account for however months you have been double charging me.. Thank you Sharon 

[RokuArjiemar]

@sharonmc,

Thank you for posting in the Roku Community!

We understand the confusion on your end about this charge to your account. No worries, we will be more than happy to thoroughly investigate these charges on your account. 

Our billing team is ready to assist you directly. You can contact them by phone or live chat at Roku Support and select the option for "Accounts, Payments, and Subscriptions."

For more detailed information on managing your subscription, please visit: Manage or cancel subscriptions through Roku.

Thanks again for reaching out. Please let us know if you have any other questions or concerns. 

Cheers,
Arjiemar