Account, payments & subscriptions

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Disturbed1
Newbie

Subscription warner,Hulu,Philo, discovery,and netflix

I need to know the easiest way to cancel all of these...I've tried downloading the individual apps and they all say to cancel on Roku app...but when I go to Roku app it says I have no accounts. But they sure do pull over 100.00 each month for 5 subscriptions...is there a number or email to talk to a live person

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2 REPLIES 2
JWS9518
Binge Watcher

Re: Subscription warner,Hulu,Philo, discovery,and netflix

Go to the customer support page, contact us, accounts & subscriptions, questions about a charge...then you can get chat or phone support.

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RokuArjiemar
Community Moderator
Community Moderator

Re: Subscription warner,Hulu,Philo, discovery,and netflix

@Disturbed1,

Thank you for posting in the Roku Community!

We appreciate your reaching out to us regarding the cancellation of your subscription. We’re here to help and will work with you to ensure the process goes smoothly. 

Our billing team is ready to assist you directly. You can contact them by phone or live chat at Roku Support and select the option for "Accounts, Payments, and Subscriptions."

For more detailed information on managing your subscription, please visit: Manage or cancel subscriptions through Roku.

Thanks again for reaching out. Please let us know if you have any other questions or concerns. 

Cheers,
Arjiemar

 

Arjiemar
Roku Community Moderator
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