Smart home app

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Dfresh567
Roku Guru

I want to add a 2nd location on my app

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Is it possible to add a 2nd location/account to my current Roku smart home app/account?

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2 Solutions

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RokuJohnB
Community Moderator
Community Moderator

Re: I want to add a 2nd location on my app

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Hi @Dfresh567,

Thank you for posting here in the Roku Community!

We'll be glad to assist you further with your inquiry since you want to know if it is possible to add a second location or account through your Roku smart home app. Please be advised that it is not possible to add a second location or account to your Roku smart home app since you will only be able to access one Roku account at a time. If you would like to access all of your Roku Smart Home devices, you can always link everything to the same Roku account.

Hope you'll find this info useful. Let us know in case you still have any questions.

Best regards,
John

John
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: I want to add a 2nd location on my app

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Hi @rd8396,

Welcome to the Roku Community!

Thank you for inquiring about adding a new mobile device to your Roku Smart Home app. We are happy to help.

To access your Roku cameras from a different mobile device, simply download the Roku Smart Home app on that phone. Once the app is installed, log in using the same Roku account credentials that you utilize for your Roku cameras. This will allow you to seamlessly view and manage your camera feeds from the new device.

For more details, please visit our Roku support article: How to install the Roku Smart Home mobile app

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
RokuJohnB
Community Moderator
Community Moderator

Re: I want to add a 2nd location on my app

Jump to solution

Hi @Dfresh567,

Thank you for posting here in the Roku Community!

We'll be glad to assist you further with your inquiry since you want to know if it is possible to add a second location or account through your Roku smart home app. Please be advised that it is not possible to add a second location or account to your Roku smart home app since you will only be able to access one Roku account at a time. If you would like to access all of your Roku Smart Home devices, you can always link everything to the same Roku account.

Hope you'll find this info useful. Let us know in case you still have any questions.

Best regards,
John

John
Roku Community Moderator
Dfresh567
Roku Guru

Re: I want to add a 2nd location on my app

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@RokuJohnB 

I had a chance to read your response when you originally responded, but never got the chance to respond to your return post.  Thank you for sharing the information. I got all the information I needed from your response. My brother was asking me and I did not 100% know how to respond so your response made was super helpful. I’ve been wanting him to get a his own Roku home subscription because I think he’d enjoy the experience and you motivate him to add on other Roku Smart Home devices down the line. I have been super happy my experience And my parents who are not super tech savvy find the app very usable.

Thank you again

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rd8396
Newbie

Re: I want to add a 2nd location on my app

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I want to add other phone 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: I want to add a 2nd location on my app

Jump to solution

Hi @rd8396,

Welcome to the Roku Community!

Thank you for inquiring about adding a new mobile device to your Roku Smart Home app. We are happy to help.

To access your Roku cameras from a different mobile device, simply download the Roku Smart Home app on that phone. Once the app is installed, log in using the same Roku account credentials that you utilize for your Roku cameras. This will allow you to seamlessly view and manage your camera feeds from the new device.

For more details, please visit our Roku support article: How to install the Roku Smart Home mobile app

We hope you find this information helpful.

Regards,
Riamie

Riamie D.
Roku Community Moderator
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