Smart home app

[Fallensong33]

It’s not loaded since it first showed up. And there is no error code just never loads camera.

[RokuReynan-L]

Hi, @Fallensong33.

Thanks for getting back to us!

We appreciate you letting us know about this. We're here to help.

Are you still having the same issue? If so, could you please try to update the software on your device?

If the issue persists, please let us know. 

Thanks,
The Roku Community Team

[Watergod]

Same problem

[RokuReynan-L]

Hi, @Watergod.

Greetings from the Roku Community!

Thanks for letting us know that you're also having the same issue. We'd like to know more about this.

May we know what error message you're seeing when you open the camera app on the TV?

We'll wait for your response.

Thanks,
The Roku Community Team

[mtwrangler]

I completely and totally agree! These cameras along with their software engineers are junk. You're right it's always something with them and it's never good. 

[Watergod]

I’m going to throw them in the garbage.  Tried everything and no support.  

[Fallensong33]

I don’t blame you! Roku service is crsp. And they act like they don’t understand anything. Throw them in the trash! Mine all are slowly ending up there one by one and will not be replace with another Roku.