Smart home app

[Fallensong33]

It’s not loaded since it first showed up. And there is no error code just never loads camera.

[RokuReynan-L]

Hi, @Fallensong33.

Thanks for getting back to us!

We appreciate you letting us know about this. We're here to help.

Are you still having the same issue? If so, could you please try to update the software on your device?

If the issue persists, please let us know. 

Thanks,
The Roku Community Team

[Watergod]

Same problem

[RokuReynan-L]

Hi, @Watergod.

Greetings from the Roku Community!

Thanks for letting us know that you're also having the same issue. We'd like to know more about this.

May we know what error message you're seeing when you open the camera app on the TV?

We'll wait for your response.

Thanks,
The Roku Community Team