RokuRiamie-D
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Re: Some apps no longer available on Roku TV after Roku's latest Update
Hi there Kingdiamond666 We'd like to take a closer look at your issue with the USA live TV app on your Roku device. Could you share with us the exact behavior of the issue? Are there any errors? What are the troubleshooting steps that you have tried? For more tips, visit here. Roku Community Team16Views0likes0CommentsRe: Hisense Roku TV keeps powering off
Hi there DustyDoesit We saw your post that your Hisense Roku TV keeps powering off, and appreciate the troubleshooting that you tried. Let's dig into this further. Try the following steps: Restart your router and modem Try connecting your Roku TV to another network or to a mobile hotspot Let us know how it goes! Roku Community Team40Views0likes2CommentsRe: Long Press Mute Function Disabled
Hello blue_gascon You mentioned that after an update, your Roku Ultra no longer supports the long-press mute function that previously turned off the display while keeping audio active. As an alternative, try enabling Fast TV Start: Go to Settings > System > Power > Fast TV Start and turn it on. Once audio is playing, you can turn off the screen by: Remote: Press the Star (*) button, scroll to Turn off display Voice (with Roku Voice Remote Pro): Say “Turn off display” or “Hey Roku, turn off the screen” To turn the screen back on, press OK or use a voice command like “Turn on display.” For more tips, visit here. Hope this helps! Roku Community Team33Views0likes1CommentRe: Turn off screen reader
Hello Rob1964 Having trouble with the screen reader activating unexpectedly while you're streaming? You can disable it directly from your Roku device settings. Go to Settings > Accessibility > Screen Reader to customize your experience. If the screen reader shortcut is enabled, you can quickly toggle it on or off by pressing the Star (*) button four times from any screen. If the shortcut is disabled, pressing Star four times will have no effect. For more details, visit here. Roku Community Team11Views0likes0CommentsRe: Roku Ultra search tab missing.
Hey Boyette You're right to be concerned about the missing Search tab and unsupported apps on your Roku Ultra. The missing Search tab and limited app support may be due to regional availability. Roku features and apps can vary by location. Could you let us know where you're currently located so we can better assist? Let us know when you can! Roku Community Team14Views0likes0CommentsRe: Headphones only working on one side
Hey Alex1975 We’d like to take a closer look at the issue with Private Listening, where audio only plays through one side of the headphones. Could you share the model of your Roku device and the type of headphones you're using? Also, let us know how you're connecting them—via wired or Bluetooth through your phone, through the Roku mobile app, or using the Roku Voice Remote Pro with a headphone jack. For more tips, visit here. We will wait for your reply. Roku Community Team18Views0likes0CommentsRe: Hisense Roku TV audio is soft at the 100 vol. level
Hi there gospelmidi You've already taken key steps to troubleshoot the volume issue on your Hisense Roku TV. Since the problem persists even after resetting and adjusting the audio settings, we recommend contacting the Hisense TV manufacturer directly to check for any hardware-related concerns that could improve sound clarity. Additionally, we suggest that you try to software update your Roku TV by going to Settings > Select System > Software update > Check now. Hope this helps. Let us know how it goes! Roku Community Team9Views0likes0Comments