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Mimonteiro
Newbie

Roku Smart Home App outside US

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I bought the Roku Indoor Camera SE in US and I live in Brazil. I’m trying to download the Roku Smart Home app in order to start using it, but it says that this app is not available in my region so I cannot use it. 

when I bought the camera I wasn’t informed that I wouldn’t be able to use it in a different country. Also there’s no information about it in the product box. I’m really upset with this issue…

Can you please help me?

 

 

1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: Roku Smart Home App outside US

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Hi @Mimonteiro,

A warm welcome here in the Roku Community!

We appreciate your interest in Roku cameras. Please be advised that the Roku Smart Home app is exclusively available in the United States.

Please let us know if there's anything else we can help you with.

Kind regards,
John

John
Roku Community Moderator

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Roku Smart Home App outside US

Jump to solution

Hi @Mimonteiro,

A warm welcome here in the Roku Community!

We appreciate your interest in Roku cameras. Please be advised that the Roku Smart Home app is exclusively available in the United States.

Please let us know if there's anything else we can help you with.

Kind regards,
John

John
Roku Community Moderator
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