ContributionsMost RecentMost LikesSolutionsRe: NHK World app not loading: Error "The app is currently unavailable" Hi WayneWA, We understand you're having a problem with the NHK app. Try the troubleshooting steps that RokuSuzyL provided above. Let us know how it goes. Roku Community Team Re: Roku is displaying bouncing letters on the screen Greetings, Janepryor1! Looks like you're having a problem with your Roku streaming stick. How are you powering it—plugged into a power strip or straight into the wall? Looking forward to your response. Roku Community Team Re: Roku app fails to function correctly on Alexa+ Hey there, markeby! To investigate further, could you provide the following information? What troubleshooting steps have you taken so far? Is this happening with all apps, or just one? Appreciate your help. Roku Community Team Re: Wireless speakers disconnect intermittently Welcome, MinnesotaB! Looks like your wireless speakers keep cutting out. What is the make and model of your wireless speaker? Please try to update your software by Settings> System> System update> Check now. For more info and help, check out this support article. Looking forward to your response. Roku Community Team Re: NFL app Crashes @ Splash Screen ShiChiHaChi Try turning off the ad blocker on your eero network and see if that fixes the NFL app issue. Let us know how it goes. Roku Community Team Re: NFL app Crashes @ Splash Screen Hey there, ShiChiHaChi! We understand you're having a problem with the NFL app, and appreciate the troubleshooting steps that you have taken so far. If this is the only app with issues, contact the app provider directly, as Roku apps are maintained by their own developers. If you need anything else, let us know. Roku Community Team Re: Playback issues with Jellyfin app on Roku slade73 Can you tell us a bit more about what’s going on with your Roku Media Player? Also, if you can, send over a photo or video showing the issue. That’ll help us figure it out! Roku Community Team Re: Paramount Plus will not play past episodes Greetings, Nesters4! We understand you're having a problem with the Paramount+ app. Could you provide the following information? Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About) Tracker ID (Press Home five times, then press Back button five times) App build version (Highlight the app from the Home Screen and press the Star * Button) Looking forward to your response. Thanks, Roku Community Team Re: Remote has a mind of its own. Greetings, andjames! Looks like you're having a problem with the Roku remote on your Onn Roku TV. We suggest that you get in touch with the TV manufacturer regarding the replacement of your Roku remote. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. Hope this helps. Let us know if you need anything else. Roku Community Team Re: iHeartRadio app keeps signing out Barliman Thanks for the update! Keep us posted on how it goes. Roku Community Team