Hi @Sumozumo,
Thanks for keeping in touch and providing the additional information.
I have passed along your information to our Support team. They will follow up and assist you.
Please let us know if there's anything else we can help you with.
Best regards,
Mary
I am using Roku Streaming Stick+. My remote batteries are draining frequently and needed to be changed every 2 months.
batteries die constantly in Roku remotes. I have multiple remotes and am going through batteries like crazy. What is the fix as no answer is ever provided in this site to a problem everyone notes.
We have a roku streaming sound bar and it is draining the batteries every week or 2
serial number: YL0000423001
model: 9100X -Onn Roku Smart soundbar
I'm also experiencing this issue. Serial number: YH00GF140734.
I’m having this same issue.
Hello @Baumancreekwest
Thanks for bringing this to our attention.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
@RokuMary-F @I have replied to an email from support two times but not sure the replies are going through. I got one email back about not replying to that address. Are you able to help me confirm if my replies are going through? Or is there a better way to email support back? Please let me know your thought. Thanks!
Additional Info: My Roku has private listening and I have a Roku Ultra LT bought in 2021 Like I said in my earlier post I just went to using rechargeable batteries and have no problem with that. Saves money and lasts over a week if you use the private listening just occasionally. Otherwise I get more out of one charged pair of batteries.
My Roku remote is draining batteries every two weeks. Serial number is YH005F049003.