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rickwphx
Newbie

Roku remote stopped control tv volume

I have a Samsung tv and Roku remote with voice (RC345).  I had switched my speaker output on my tv to play in my JBL Live bluetooth headphones. I could control the volume with my Roku remote then.  When I switched back to TV speaker I am unable to control the volume with my Roku remote or my TV remote. I paired it again.  I went through the steps of setting the remote up again for TV. I followed the steps in the support section and nothing. Anyone have any ideas?  

 

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rickwphx
Newbie

Re: Roku remote stopped control tv volume

I unplugged the tv for 30 seconds and plugged it back in. Got volume control back on the tv remote and resetup the roku remote and finally came back. 

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku remote stopped control tv volume

Hi, @rickwphx 

Welcome!

I appreciate you for sharing the trouble you have encountered, and glad that you were able to find a fix to the problem.

If the issue persists, please feel free to reach out to us. We're here to help.

Happy Streaming!

Roku Community Team.

Takashi O.
Roku Community Moderator
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