RokuKariza-D
Retired Moderator
Joined 5 years ago
User Profile
User Widgets
Contributions
Re: Roku Express turns on and immediately turns off
Hi Carmen86 Thanks for the post. Please be advised that we only support English in the Roku Community. We had to use google translate to understand your inquiry. For us to assist you further, could you tell us more about the issue you're experiencing? What's the model number of your Roku device? This can be found at the back or underneath the player itself. We look forward to your response. All the best, Kariza2.7KViews0likes10CommentsRe: ROKU voice remote pro rc701 not holding charge
Hi ariel9k Thanks for bringing this to our attention. Please reply here with the serial number of the Roku device associated with your Roku Voice Remote Pro. This can be found in the Settings menu by navigating to Settings > System > About. We'll be able to further assist you from there. All the best, Kariza2.3KViews0likes7CommentsRe: Spectrum App Reference code RLP-1002.
Hi markgeorg1234 Thanks for the post. In some cases, removing the affected channel and then reinstalling them helps. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. For detailed instructions, refer to this Support link: How do I resolve channel playback issues? Let us know if there's any difference after. All the best, Kariza16KViews0likes3CommentsRe: Roku Premiere - WiFi Signal Strength and Bandwidth Speed
Hello Getsum Thanks for reaching out here in the Community. Could you tell us more about your wifi signal strength issue? What's the model number of your Roku device? This can be found in Settings > System > About. Please provide us as well the troubleshooting you've tried so we know what steps we should take next. We'll keep an eye out for your response. All the best, Kariza1.8KViews0likes0CommentsRe: Help - Roku Photo Streams Not Working - Crashes Immediately
Hey qwiktune Thanks for bringing this to our attention. As previously mentioned by RokuMary-F above, we believe that this issue should be resolved by updating the channel. To do this, hover over the Photo Streams channel from your home screen > press the star * button > Check for channel updates. We also recommend you restart your device from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. Let us know how it goes! All the best, Kariza2.6KViews0likes4CommentsRe: Help Me! Why did my Roku Tv turn on then go off. And now it won't even turn on
Hello Onannieathome Thanks for posting here in the Community! Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV All the best, Kariza1.3KViews0likes1CommentRe: System crashes after 20-25 minutes on SiriusXM
clogwearerwayne Thanks for the reply. We suggest you try powering your Roku device to a power outlet in the wall to see if that will resolve the issue you're experiencing. Also, have you tried removing the affected channels and then reinstalling them? Keep us posted! All the best, Kariza1.3KViews0likes0CommentsRe: Having problems watching anything every time I start something it exits and goes to home screen
Hello Medowns I hope you're doing well. We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Does the issue also occur on all channels installed on your Roku device? What are the troubleshooting steps you've tried? With more information, we can assist you further. All the best, Kariza3.7KViews2likes8CommentsRe: I bought a Pre-Owned Roku but it didn't come with a remote
Hi XMattInTheHatX Thanks for reaching out here in the Community! Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help. You can contact them here: Customer support | onn. We appreciate your understanding. All the best, Kariza1.7KViews0likes0CommentsRe: Streambar having audio issues
Hello burdland We sincerely apologize for the inconvenience this issue has caused you. We'll have a member of our Support team reach out to you via email. They will continue assisting you from there and provide a resolution to this issue. All the best, Kariza1.4KViews0likes0Comments