Remotes

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Herrrumph
Newbie

Re: Roku remote draining batteries

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Battery drains super fast yhoogt875377

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Rothna
Reel Rookie

Re: Roku remote draining batteries

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Since I got my Roku 3 (4230X) Serial #: 4E756R095782, I had noticed that the remote was draining the batteries. I had to change the batteries after about 1-2 weeks after new batteries were in.  It took me about the 3-4th time to realized the draining problem.

I think you mean if the remote had the option to plug in headphones...YES it does. If this is a problem how would we solve the problem?

When the problem occurred, yes I did remove and reinsert the batteries, but it didn't work. I also checked my battery charger and they were drained.

Also, I have another problem...after only 1 day, I have to restart the Roku by unplugging and plugging the power cord. This started about 3 wks ago.

I didn't realize that I could let you know about this problem with a thread until now. I'm finally retired and have the time to take care of this and additional issues. I hope there will be a solution to my problems.

Thanks for your time and response!

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Maditv
Reel Rookie

Re: Roku remote draining batteries

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A band new set of batteries goes out in about a week…. I have tried swapping sides… resetting the Roku… making sure that it was updated and unplugged it after each new set of batteries was put in

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Mike88
Newbie

Re: Roku remote draining batteries

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Model 3810X

s/n YH0013262843

Software 10.5.0 build 4208~50

batteries die at least once per week  

 

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Gerarjp
Newbie

Re: Roku remote draining batteries

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Same thing for me. Remote batteries last 3 freaking days. 

serial number -   X01000uxppec

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MilesT
Roku Guru

Re: Roku remote draining batteries

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A possible palliative to the root causes: 

Reduce your battery costs using best quality rechargeable NiMh batteries.  Get the ones that say "precharged, ready for use".  Less likely to leak than alkaline too. May not last quite as long between warnings of low battery, but then can be recharged. Have 2 sets so you have one set charged ready to use when you pull the other set.

What prompted me to this suggestion: recent video by electronics vlogger on YouTube called bigclivedotcom, who explains simply at greater length

Not a Roku employee
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RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

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Hi @Mike88 @Gerarjp,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.

Please let us know if there's anything else we can help you with.

Best regards,
Mary

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mcpato78
Reel Rookie

Re: Roku remote draining batteries

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I have the same issue with my 2 roku remotes, now 3 year old each one. started 6-9 months ago.

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote draining batteries

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Hi @mcpato78,

Thanks for posting in the Roku Community!

How long does the battery last?

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to pass it along to our Support team who can assist you further.

Best regards,
Mary

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Sumozumo
Reel Rookie

Re: Roku remote draining batteries

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@RokuMary-F 

Hi Mary, they last about 1-2 weeks and yes, this remote supports private listening. 

Thanks!

@Sumozumo

 

 

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