Remotes

[Rontexas]

Roku remote going crazy 

Thanks Carly. That fixed it. 

[Thomaswoodhead]

We had a real bad storm now my rekou not working 

[Johnsjodie]

Mine started doing this two days ago. It only did it on this on the Fubo app. The system reset worked. 

[Rr6]

I just replaced my roku remote and player for my 50" Vizio as someone on here recommended and it still does the random skipping. My old Roku without tv controls doesn't do have this problem. Like thousands more here I'm so disappointed.

[RokuERey]

Hi @Rr6,

Thanks for keeping the Roku Community posted, and we appreciate you reaching out.

Could you tell us if restarting ( Settings>System>Power (if available)>System restart) your device helped fix the problem or if it came back even after a system restart?

Please keep us updated!

Thanks,

Rey

[Optikat]

I've had great success unplugging the power to my ultra waiting 10 seconds and then plugging it back in.  Usually I just unplug the wire from the back of the Ultra box itself.  That reloads the ROKU software and for me, has always worked.  Good luck.

[Daryl123]

This issue started for me today. It is the same on BOTH of my ROKU ULTRA devices! Both are 4670R. Batteries have just been changed.  both exhibit the same issues described above

[RokuTakashi]

Hi @Daryl123,

Thanks for posting, and welcome here in the Roku Community!

We appreciate you sharing your concern with us, and we're here to assist you with this. Let's perform a restart of your Roku device to have optimal usage. To do this, kindly navigate to Settings > System > Power (skip if no sub-menu) > System Restart. After this, kindly check to see if you notice any improvements.

Please let us know how it goes.

All the best,
Kash

[Daryl123]

Thank you!!! 

Looks like your suggestion:(Settings > System > Power (skip if no sub-menu) > System Restart) worked.

Both ULTRA(s) are working now!

I appreciate the quick response.

[RokuTakashi]

Thanks for the update, @Daryl123

We're glad to hear this. If you need further assistance in the future, please feel free to reach out to us here in the Roku Community. We're always happy to help.

Happy Streaming!

All the best,
Kash