Channels & viewing

[Amcjkelly]

Hi, I know this is going to sound strange, but the Creative Veinz Channel on Roku is the only place you can stream Eddie and the Cruisers.

Unfortunately, when I try to connect I get an error message that says there is an issue with the channel.

Does anyone know if the Channel is going to come back?

Thank you! 

[RokuJechealR]

Hi @Amcjkelly,

A warm welcome to the Roku Community!

We're sorry to hear about the experience, and we would like to know how to identify and resolve any playback issues. Just to verify, when did you notice the issue occur? Does the issue occur on this specific channel or all the channels installed on your Roku device? In addition, have you restarted all of your network equipment—gateway, modem, and router—including your Roku device to see if it helps? By doing this from the Settings menu by navigating to Settings > System > Power > System restart. (If you do not see a Power submenu, skip to the next step.)

Please keep us posted on what you find out, and we will be more than happy to continue assisting you further over there.

All the best,
Che

[GLBrazell]

Having same issues with Creative Veinz channel.  I’ve restarted router and Roku device, as well as every other basic troubleshooting my several years in IT has taught me.  Nothing else seems to be amiss with Roku, or any of the channels I use, just that one.  They need to look into this and get it fixed.

[HQGQ]

It has nothing to do with the router or Internet. That appears to be a fallacious message. Why would the rest of the Roku system be fully functional? 

[Amcjkelly]

I have done some digging and it seems that the channel may be defunct and that Roku may have an issue in that it really doesn't have a way to flag it as such or remove it. 

[Miguelbekki]

I seem to be having problems with Roku any channel I push and select watch now on the Roku channel for free it says not available or has expired. What is going on with that

[ErikwasHere]

I've tried & retried those suggestions, but on all of my devices I still get Channel Error 91-2029833a for this Channel. Please help!

[COD · Accepted solution]

Doesn't seem like Roku is going to respond to this question with a straight answer. Is the Creative Veinz Channel Active or not If not why are there programs listed for it. Either get it fixed or pull it down. Simple Been trying to watch Eddie & The Cruisers for the past 3 months Same B.S.

[RokuJanadeeK]

Hi Community users!

Thank you for reporting this issue to the Roku Community!

We understand that you're having issues streaming this issue. We would highly recommend the following steps below:

• Remove the channel >> Restart the device >> Add channel.
• Update the channel by highlighting the app and pressing the star button on your remote.
• Restart the router.
• Contact the channel provider for further assistance.

Additionally, you can refer to this support article on how to resolve a channel playback issue for further information.

We hope this helps. You can keep us posted.

All the best,
Janadee

[Tommyscool]

Yeah your suggestions do not work. The rest of my streaming apps work just fine so it’s something with Roku of the Creative Veinz app. Now what!?!