Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Amcjkelly
Reel Rookie

Is there an issue with the Creative Veinz Channel?

Jump to solution

Hi, I know this is going to sound strange, but the Creative Veinz Channel on Roku is the only place you can stream Eddie and the Cruisers.

Unfortunately, when I try to connect I get an error message that says there is an issue with the channel.

Does anyone know if the Channel is going to come back?

Thank you! 

 

 
Labels (1)
2 Solutions

Accepted Solutions
COD
Reel Rookie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Doesn't seem like Roku is going to respond to this question with a straight answer. Is the Creative Veinz Channel Active or not If not why are there programs listed for it. Either get it fixed or pull it down. Simple Been trying to watch Eddie & The Cruisers for the past 3 months Same B.S.

View solution in original post

RokuJanadeeK
Community Moderator
Community Moderator

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Hi Community users!

We appreciate the steps you have taken in an attempt to fix the issue.

If the issue persists, we highly suggest that you contact Creative Veinz Support, as they may know about this issue. Please be guided that channels on the Roku platform are developed and maintained by the channel provider. They are the best ones to provide additional details regarding their channel functionality.

Let us know if you have further inquiries.

All the best,
Janadee

Nadee K.
Roku Community Moderator

View solution in original post

0 Kudos
18 REPLIES 18
RokuJechealR
Community Moderator
Community Moderator

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Hi @Amcjkelly,

A warm welcome to the Roku Community!

We're sorry to hear about the experience, and we would like to know how to identify and resolve any playback issues. Just to verify, when did you notice the issue occur? Does the issue occur on this specific channel or all the channels installed on your Roku device? In addition, have you restarted all of your network equipment—gateway, modem, and router—including your Roku device to see if it helps? By doing this from the Settings menu by navigating to Settings > System > Power > System restart. (If you do not see a Power submenu, skip to the next step.)

Please keep us posted on what you find out, and we will be more than happy to continue assisting you further over there.

All the best,
Che

 

Jecheal R.
Roku Community Moderator
GLBrazell
Reel Rookie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Having same issues with Creative Veinz channel.  I’ve restarted router and Roku device, as well as every other basic troubleshooting my several years in IT has taught me.  Nothing else seems to be amiss with Roku, or any of the channels I use, just that one.  They need to look into this and get it fixed.

HQGQ
Newbie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

It has nothing to do with the router or Internet. That appears to be a fallacious message. Why would the rest of the Roku system be fully functional? 

Amcjkelly
Reel Rookie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

I have done some digging and it seems that the channel may be defunct and that Roku may have an issue in that it really doesn't have a way to flag it as such or remove it. 

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

I seem to be having problems with Roku any channel I push and select watch now on the Roku channel for free it says not available or has expired. What is going on with that

0 Kudos

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

I've tried & retried those suggestions, but on all of my devices I still get Channel Error 91-2029833a for this Channel. Please help!

COD
Reel Rookie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Doesn't seem like Roku is going to respond to this question with a straight answer. Is the Creative Veinz Channel Active or not If not why are there programs listed for it. Either get it fixed or pull it down. Simple Been trying to watch Eddie & The Cruisers for the past 3 months Same B.S.

RokuJanadeeK
Community Moderator
Community Moderator

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Hi Community users!

Thank you for reporting this issue to the Roku Community!

We understand that you're having issues streaming this issue. We would highly recommend the following steps below:

  • Remove the channel >> Restart the device >> Add channel.
  • Update the channel by highlighting the app and pressing the star button on your remote.
  • Restart the router.
  • Contact the channel provider for further assistance.
Additionally, you can refer to this support article on how to resolve a channel playback issue for further information.

We hope this helps. You can keep us posted.

All the best,
Janadee
Nadee K.
Roku Community Moderator
0 Kudos
Tommyscool
Newbie

Re: Is there an issue with the Creative Veinz Channel?

Jump to solution

Yeah your suggestions do not work. The rest of my streaming apps work just fine so it’s something with Roku of the Creative Veinz app. Now what!?!

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.