Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LWO
Newbie
Monday

Certain episodes blocked by requiring subscription to a different channel

Jump to solution

Why are some episodes blocked by having to subscribe to a different service? For example, the TV show "Doc", S2 E10. I had seen it previously I wanted to watch it on Veterans Day but now it is saying I have to subscribe to up Faith and family in order to watch that one episode. Other episodes were included in the Roku channel.  What’s up with that???

Labels (1)
Labels
0 Kudos
Reply
1 Solution

Accepted Solutions
makaiguy
Community Streaming Expert
Monday

Re: Certain episodes blocked by requiring subscription to a different channel

Jump to solution

Streaming services like Roku own little of the content they show, but license it from the content owners.  Licenses come and go, expire, and get replaced with others.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

View solution in original post

Reply
2 REPLIES 2
makaiguy
Community Streaming Expert
Monday

Re: Certain episodes blocked by requiring subscription to a different channel

Jump to solution

Streaming services like Roku own little of the content they show, but license it from the content owners.  Licenses come and go, expire, and get replaced with others.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
Reply
JWS9518
Channel Surfer
Monday

Re: Certain episodes blocked by requiring subscription to a different channel

Jump to solution

Unfortunately, it seems fairly common for episodes to be missing on free services.   I was watching an old series Airwolf only to find that Episodes 21 and 22 of Season 3 are missing.

0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.