I have been dealing with the loud commercials for a WHILE! And I FINALLY found the fix! Put on the show you want to stream, and play the show. As it plays, hit the "*" button (A menu should pop up). Next, hit "Sound Settings" then "Sound Mode". Change the mode to "Speech". The commercials should now be the same volume as your show! I hope this helps this long-time issue!
I have read the audio FIX but can not find the LEVEL on my settings so I still can't adjust the ad's issue. I don't know if I have a older roku model but I still think this is a issue that should be able to be fixed somehow.
The ad's are a issue that I find very offensive and makes me not want to purchase any of the items they advertise.
It’s not specific to any channel or commercial. I am now watching Sunday Morning on CBS News and it’s every commercial. But it also happens while watching the Golf Channel. Why does the content matter? Why doesn’t leveling work? Why is this permitted? If listening with headphones we are vulnerable to ear damage.
Was this ever resolved? It seems to possibly be TV specific. My TV with a soundbar is ridiculously louder for commercials. My other TV without a soundbar is not near as extreme. Both are using a Roku stick. I don’t think the leveling function is designed for extreme differences, although it shouldn’t be difficult for Roku to change. Afterall, they take over control of volume via the remote.
No "Leveling" on my TCL Roku audio settings. Maybe Roku needs to put "Leveling" back into the audio settings menu. The Advertisement volume is so much higher that it must be illegal. The Insignia TV this replaced was not as bad. I can contact the FCC if that is needed.
Hi @kahoolie, we see that you're having issues with the volume level from ads. We understand that it can complicate streaming, so let's dig into this issue.
For some Roku devices, specific sound settings will have to be configured since not all Roku devices support volume modes. Here's a link that can help adjust other settings on your Roku device and determine if yours has volume modes: