Network channel (ABC) has cross talk while watching
While watching the news on ABC; the newscaster and the weatherman are mixed up. They're showing the weather and you can't hear what they're saying but you can hear the person doing the news over them. I've tried unplugging the electric to reset and it doesn't make any difference. I turn the same channel on with my cable TV and it works fine so it looks like it's the Roku. Any suggestions? The serial number is X01600DH875R, model number 3941RW.
I'd be happy to take a closer look to see how we can help get you up and running. Are all other streaming channels playing content normally?
We also recommend trying removing any channel you observe this issue on from the Roku home screen. Then, restart your device. Once it loads up again, add the channel back once more and try playing content again.
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Please keep us posted and we'll continue assisting you from there.
Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the ABC channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting ABC Support to report the issue and get help.