Thanks for the post.
Have you tried contacting the TV manufacturer to inquire further? I'd suggest reaching out to them for assistance. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV
I hope this helps!
All the best,
Thanks for posting in the Roku Community!
For more help and assistance with this type of inquiry, you'll need to get in touch with the manufacturer of your Roku TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can reach their support team: ONN customer support
Note: Never post any personally identifiable, private, or sensitive information publicly, including passwords, email address or payment information. Community content is visible to all Community members.
Hope you'll find this info useful. Let us a know in case you've still got any questions.
Did it say you have to register it? It's been many years since I've seen a product that required warranty registration, however, I'm in the US and I suspect you are not.
I am also in the US and on the box it stated I needed to register the Tv for the 2 year warranty, but luckily I just found a paper that told me what I needed to do! Thank you
So it's a TV. You'll find you're not registering that with Roku as Roku doesn't make the TVs.
Sorry @crystalbowman95 , onn makes the TV, not Roku. Roku only supplies the software. If you have a problem with that TV that requires a warranty repair/replacement don't bother contacting Roku.
Yes they do! Look it up 🤣 It's a Roku ONN TV🤣
A number of TV manufacturers have licensed Roku technology for inclusion in some set models and market them as "Roku TVs". Roku doesn't manufacture "Roku TV" sets or their remotes, it only supplies the Roku operating system.
oNN is a Walmart-exclusive brand. Wal-mart contracts the manufacturing out to various equipment manufacturers, but oNN supplies the support.
Manufacturer support contacts for Roku TVs can be found in this support post: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...