Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Have you tried contacting the TV manufacturer to inquire further? I'd suggest reaching out to them for assistance. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For more help and assistance with this type of inquiry, you'll need to get in touch with the manufacturer of your Roku TV. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
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Hope you'll find this info useful. Let us a know in case you've still got any questions.