trying to set up my roku 3 power is on roku comes up on tv screen says not connected but remote will not scroll down the menu so i can activate it...
Thanks for the post.
Can you please specify the issue you are seeing? What are the steps to reproduce the issue? Can you provide a screenshot of the issue on screen?
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I'm having the same issue with a Roku 3 that a neighbor gave me. How do I get it added to my existing account and get it to work?
Fire it up and go to the menu system. Settings > System > Factory reset
With power applied, press/hold the reset button/pinhole (depending on model) for a continuous 30 seconds.
DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee.
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