Remotes

[EllisDen]

I am yet another person whose voice remote pro mic has stopped working. Restarted the roku, repaired the remote. The mic on the remote has just stopped working.

And I don't have the message icon in order to send someone a message. Why do they make this so complicated

[RokuArjiemar]

Hello! @EllisDen,

Thank you for your post in the Roku Community!

We appreciate you contacting us about the non-functioning mic of your Roku Voice Remote Pro and are pleased to assist you.

Follow these troubleshooting steps to fix issues with your Roku voice remote. Detailed instructions on how to perform each step are in the sections below. After performing each step, test your remote with your streaming device before continuing to the next step.

1. Reboot your voice remote
2. Reboot your streaming device
3. Replace or recharge the batteries in your voice remote
4. Re-pair your voice remote to your streaming device

You can use the Roku mobile app to control your streaming device while you are troubleshooting your voice remote.

For more detailed information on how to fix your Roku Voice remote, please check this out here.

Learn about the voice commands you can use with your Roku streaming device and what to do if a voice command is not recognized.

Thanks,
Arjiemar

[EllisDen]

Tried it. Didn't work.

[RokuCarly]

Thanks for keeping us posted, @EllisDen.

May we also know what specific Roku TV/player this remote is currently paired to? Also, is this the remote that came with it?

We also suggest resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again and try to utilize the voice command feature to see if this will make any difference.

Let us know how it goes and we'll go from there.

Best regards,
Carly