New guy (and Roku victim) here. Regarding the Roku remote, there is just something inherently wrong when the first thing I did was physically remove the Hulu etc...buttons. What's wrong with this picture? This is not about "subsidizing" the cost of the Roku. This is corporate greed running rampant and adding to the company profit line. I can't believe I saw jeffrok suggesting "getting a new remote". WTF?? On top of the cost I just paid for the remote? That statement is absolute asinine...ASININE. Who are you, a Roku employee? And let's make something absolutely clear: This is not about "liking" or "using" these buttons. If that's all it is, then there wouldn't be an issue. This is about those buttons interfering with my use of the Roku. Do you understand? INTERFERING.
What's interesting is that these buttons are impacting the company line. I just bought a Roku for my wife. Instead of buying the new Roku Ultra 4660, I got her a used Roku 3 4200R for (40 bucks off of e-bay), without those buttons. So there you go. You've lost a sale. Because of the remote. Buying that used 4200R certainly doesn't help YOUR bottom line.
I've been using Roku or about 7-8 years and used to love and adore the Roku remote. Just sheer simplicity. No need to look at the remote to use it. And then you blew it.
Should we take a poll? See who supports those four shortcut buttons, and those that want them disabled/removed. My guess would be that 85-90% of the users (Roku employees excluded) would like them gone.
Thanks for letting me vent.
Ugh. They are a company, companies need to make money. Get over it.
So, I guess Spectrum/Time Warner Cable, as a "company" is incredibly stupid, because, instead of putting per-labeled channel buttons on their remotes, they put 4 programmable buttons.
Actually Specturm/TWC needs to make money too, but, they draw a line somewhere, on being customer friendly. A line that Roku crossed. Becuase Roku is so much smarter than little 'ol Spectrum/TWC!!
2018 Ultra 4660