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Jhern1
Newbie

Tv partially responding to remote

My tv is not responding to the remote, it powers on and off and up but nothing else.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Tv partially responding to remote

Hi, @Jhern1 We're glad to have you here in the Roku community!

We understand that your Roku remote is not working with your TV, and we would like to assist you further with this issue.

To assist you more effectively, could you please let us know which Roku device you are using? Additionally, we would appreciate it if you could specify the type of Roku remote you have. Is there a pairing button located on the back of the remote? Did the system restart by unplugging the TV from the power source? Does this help?

Your insights will be invaluable in helping us address your concerns.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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