Discussions

[Bachmanadkins]

Is there a resolution to this issue. We’ve had the same thing for a while now and I’m ready to move to a different streaming system. Let me know please. 

[RokuNimfa-C]

Hi @Bachmanadkins, 

Thanks for reaching out to the Roku Community. 

We are sorry to hear about your experience. We're here to help. Can you please provide the serial number of your Roku Streambar from Settings > System > About? 

We'll keep an eye on your response.


Regards,
Nimfa

[Erikkaybes]

I have the same issue they sound blown, but I don’t believe they are because I’ve never driven them very hard and it’s not that old of a stream bar. 
but it sounds like the speakers blown. It’s garbled & crackling.

it used to sound great! 
model 9102R

serial YL003W515892

[RokuMary-F]

Hi @Erikkaybes,

Thanks for your first post in the Roku Community!

We appreciate you letting us know about the audio issue with Roku Streambar. 

A member of our Support team will reach out to you via email to assist you. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary