RokuNimfa-C
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Re: White gray and font subtitle request
Hi there, lipeis. Thanks for your inquiry. Have you attempted to personalize the closed captions to your preferences? It may be worth trying to see if you can find the caption style that you are seeking. For channels that use the closed captioning settings available on your Roku device, there are three style elements that can be customized – text, background, and window. Press Home on your Roku remote Scroll and select Settings To open the Style menu, select Accessibility and then Caption style. If Accessibility is not listed, select Captions. Adjust each style element. A preview appears with an example of the changes. Text – style (font) / edge effect / size / color / opacity Background – color / opacity Window – color / opacity You may also refer to this link: How to enable closed captioning Does this help? Keep us posted. Regards, Nimfa5.5KViews0likes3CommentsRe: White gray and font subtitle request
lipeis Thanks for following up and providing us with detailed information. We value your feedback and rest assured we will share it with the team for review. Feel free to check our blog for any future announcements or updates. Please let us know if there is anything else we can assist you with. Regards, Nimfa5.5KViews1like1CommentRe: My roku remote wont work after i fatory reset
Hi duramaxqueen, Welcome to the Roku Community. We'd like to know more about how we can help. Could you walk us through the issue you are facing? What are the steps to reproduce the issue? What troubleshooting steps have you taken so far to try to resolve the issue? Keep us posted with the details. Regards, Nimfa19KViews0likes0CommentsRe: CHL app has been removed and I would like to know why
Hi Walrus, Thanks for reaching out to the Roku Community. For more information about that channel's features and functionality, you'll want to contact the channel provides support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. Please let us know if there is anything else we can assist you with. Regards, Nimfa2.8KViews0likes2CommentsRe: Roku Voice Remote TV Controls Stop Working - Potential Fix
Hi Tbowers, Thanks for reaching out to the Roku Community. Have you tried re-pairing the remote to your Roku device? What remote do you own, a simple or voice remote? What troubleshooting steps have you taken so far to try to resolve the issue? Please follow the steps here: How to fix your Roku voice or simple remote that is not working Keep us posted on how it goes. Regards, Nimfa2.4KViews0likes5CommentsRe: All channels disappeared from Roku Express device
Hi Kaikens38, Thanks for reaching out to the Roku Community. We'd like to know more about how we can help. Do you receive an error message or code? We suggest you restart your Roku device and we recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. Keep us posted on how it goes. Regards, Nimfa2.4KViews0likes0CommentsRe: Roku remote keeps losing tv power & volume controls
Hi Dpak, Thanks for your post. We have passed along your details to the Roku team for further investigation. Rest assured once more information is available we'll be sure to update this Community thread. Thank you for your patience and understanding. Regards, Nimfa2.4KViews0likes0CommentsRe: TV flashes Roku but stays blank
Hi Kaylin0507, Thanks for reaching out to the Roku Community. We're here to help you get back to streaming on your Roku TV. Have you tried to unplug the Roku TV for 10 -15 minutes from the power source and then plug it back in to see if there's any difference? Keep us posted on what you find out. Regards, Nimfa3.8KViews1like11CommentsRe: Prime and Netflix crashing on Roku TV
Hi Roguexbears85. Thanks for reaching out to the Roku Community. Does the issue occur on the Netflix channel only or all channels on your Roku devices? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue? Keep us posted. Regards, Nimfa508KViews1like7CommentsRe: Paramount Plus keep watching list stopped working again
Hi tgloftis, Welcome to the Roku Community. Have you tried to remove the channel and see if it helps? If you haven't tried it yet, you can remove the affected channel and re-install it. To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. For detailed instructions, refer to this Support link: How do I resolve channel playback issues? If the problem still persists, you may need to contact the channel partner to see if they have any other insights to share. Regards, Nimfa7.9KViews0likes1Comment