Roku remote keeps losing tv power & volume controls
Agreed. I am so frustrated with our 4 month old Roku remote constantly losing TV control. This is obviously a global issue that Roku had better fix or continue to lose customers.
Forum Discussion
Hi,
Roku remote is not connecting to my Samsung TV
Details:
Model: 3820X - Streaming Stick 4K
Serial Number: X0170073YGGY (S08Y4293YGGY)
Device ID :S08Y4293YGGY
Software Version: 12.0.0 build 4184-CU
GC version: 9.2.113
firmware version: rtn.4198
Tracker ID: GY-200-202
I had this problem for couple of months and still you guys havent fixed it or reached me out with other solution for previous report.
If this is your product defect why don't you make a recall or something.
Hoping to hearing back with a solution.
Thank You
Hi Dpak,
Thanks for your post.
We have passed along your details to the Roku team for further investigation. Rest assured once more information is available we'll be sure to update this Community thread.
Thank you for your patience and understanding.
Regards,
Nimfa
