Discussions

[hugoxalapa]

Serie:2D1094834116

[chartmaster33]

I have had the same thing happen to me I think the sub speaker is bad on the sound Bars  

I NEED TO GET SOME HELP IF A PART IS TO BE HAD 

Thanks a Scott L Dickenson

[RokuDanny-R]

@hugoxalapa

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[RokuDanny-R]

@chartmaster33

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

Thanks,
Danny

[Willy_2022]

I'm unhappy, I have the same problem whith my Roku streambar, the sound it's terrible.

What can I do?

[ShaMarie11]

@RokuDanny-R reached out to me to get my info and I was able to get it replaced! 🙂 

[Willy_2022]

Model: 9102R - Roku Streambar

Serial number: YL005H925299

Device ID: 2A10A5925299

[RokuNimfa-C]

Hi @Willy_2022,

Thanks for reaching out to the Roku community!

I'm sorry to hear about the issue you're running into! I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

We appreciate your patience in the meantime.

Regards, 
Nimfa

[Jetski]

My Roku Soundbar that hasn't been used very much developing all of these problems/noises . Almost like speaker is blown. Tried reset.

Same problem. Lowered bass setting. Helpful still hear some noise. 

Model. 9102R

Software ver. 11.0 build 4193-95

Ser. YLOOGV965078

ID 2A10CG965078

Solutions ????

[RokuMary-F]

Hi @Jetski,

Thanks for keeping in touch and providing the additional information.

I have passed along your information to our Support team. They will follow up and assist you through email.

Please stay safe and healthy, we thank you for your patience.


Best regards,
Mary