joshuakarstens
Reel Rookie

Sound Quality Issues with Roku Streambar Pro

Seems to be a lot of issues with the crackling sound on these soundbars.  Mine didnt take long after I purchased it for this issue to arise.  Very frustrating.  Considering purchasing a non Roku sound bar but will see if its a quick fix here.  

Model: 9101R2

Serial: YL00FC322853

Software Version:  14.0

 

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Sound Quality Issues with Roku Streambar Pro

Welcome to the Roku Community, @joshuakarstens!

We appreciate you reaching out regarding the challenges you’re facing with your Roku Streambar Pro.

To assist you more effectively, could you please clarify if the issue is occurring on a specific channel or across the entire Roku platform? Additionally, we would like to know when you first noticed the issue.

Thank you for your cooperation.

Best,
Jharra

Jharra Q.
Roku Community Moderator
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joshuakarstens
Reel Rookie

Re: Sound Quality Issues with Roku Streambar Pro

About a couple months ago so around early November.  Mostly noticed with Netflix and YoutubeTV but believe it was across platform.  Found things to try in another chat.  Did that and so far seems to be working fine but will respond here if it happens again.

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