Discussions

[chez_petrie]

Hello John,

this happened to my TV last night, I’ve followed the steps on this thread but none seem to be working.

please can you help?

thanks

[RokuBernie-D]

Hi @chez_petrie,

We appreciate your first post here in the Roku Community!

Thank you for your response to the post above regarding your Antenna channels, and we thank you for taking the time to follow the suggested troubleshooting steps. We are more than happy to assist you.

In addition, you can follow these steps to scan the channels: Using your Roku remote, press Home > Settings > TV inputs > Live TV > Set up input > Atenna and Cables. For detailed information, you can visit our support page on how to set up and watch live TV on your Roku TV system.

We hope it helps.
Best regards,
Bernie

[SolitudeRVer]

Why do we have to do a system reset every time we turn the TV on in order to get the attena channels? 
I am really not liking this TV. 

[CarolineWM]

Did you ever figure out how to set up antennae TV? I have spent hours

[RokuTakashi · Accepted solution]

Hi, @CarolineWM

Welcome to the Roku Community.

We see that you need assistance setting up your Antenna on your Roku TV, and we'd be glad to help. A Roku TV is equipped with an ATSC tuner that provides access to digital “over-the-air” broadcast television. These channels can be accessed via an HDTV antenna connected to the Antenna TV input on your Roku TV.

Connecting to an HDTV antenna

Depending on where you live, you may be able to receive free “over-the-air” TV broadcasts from nearby TV stations using an HDTV antenna.

To access “over-the-air” broadcast television, the HDTV antenna must be connected to the Antenna TV input of your Roku TV.

1. Connect the coaxial cable from your HDTV antenna to the “Ant/Cable In” connector on the back of your Roku TV.
2. Turn on your Roku TV, go to Home and select Antenna TV. If Antenna TV is missing, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.
3. Follow the instructions on the TV screen to complete the setup.

• Note: The placement of the HDTV antenna can affect which TV stations you may be able to receive and the quality of the TV signal. It is normal for the initial channel scan to take a while.

For more information, you can visit this support article on How to set up the Antenna TV input on your Roku TV™

We hope you find this information useful, and let us know if you have further concerns on inquiries.

Best wishes,
Kash

[djd66]

Hi,

I follow these instructions.  The TCL Roku tv finds the live local HDTV channels.  I save them as favorites.  And then when I open Live TV, those channels are all gone.  I click the settings book to hide streaming channels, and still no change, just the streaming channels appear.  No HDTV channels.  I have rescanned, the channels are found, and then we just repeat the same failure.  What is wrong with this tv or app? This is frustrating.  My mom has no other way to watch local channels.  We just bought this tv, may need to return it.  

[djd66]

Well, i found the channels.  Instead of going into Live TV, i look under the apps and there is what I guess is another version of Live TV.  That version has the HDTV antenna channels.  So strange.

[Gjh1776]

Same thing on both Roku TV's.  After scanning, I mark all my antenna channels as Favorites, then when it won't show them, I ask for my Fav's and there they are.  If you are on an antenna channel when you go to Home, they will show up when you go back to Live TV.

That said, this not a fix.  Roku should be ashamed to have this go on so long and give such lame suggestions for a fix.  Somewhere, someone is in charge of this software, and that person should be working in fast food.  I would like to see a response from that person explaining why that isn't true or from that person's boss explaining why they aren't paying attention.  

[CMike]

The only way to get the antenna channels easily is to do a factory reset and then when you set the TV up do NOT connect it to the internet.  Then you can go in the settings and tell it to search for antenna channels.

[Gjh1776]

But that forces you to give up one functionality to get another.  Both are stated capabilities of the device, so both should be available.  This is a massive failure by Roku.  I'm going to start posting about it on social media.  I like Roku, but there is no good reason not to fix this unless the entire software development team was transported to an alien planet.  They need to face the music.