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jtgostars's avatar
jtgostars
Streaming Star
8 months ago

Re: YouTube TV not auto closing on Roku ultra 2024

Whenever I open the YouTube TV app on my new Roku it opens to what ever live show/channel or recording I was viewing last and starts streaming it. It doesn't matter when I was last watching on YouTube TV; yesterday, 2 days ago, 3 days ago etc. even if it wasn't marked for recording. Why would I want to continue watching something, i.e. the news from 1,2,3 or more days ago?

Before I upgraded to the newest Ultra it would open to the "Home" screen without any live channel or show being streamed just the standard static home screen.
 
This does not occur on my other older Ultra Roku in my bedroom and YouTube TV indicates there is no setting that would cause this.

20 Replies

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    8 months ago

    Hi, jtgostars

    Thanks for posting, and welcome to the Roku Community.

    We understand your concern regarding YouTube TV, and we're here to help. We'll provide you with a troubleshooting step that you can perform to resolve the issue.

    Please refer to the instructions below:

    1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
    2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
    3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
    4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
    If the issue persists after performing the provided troubleshooting step,it is advisable to contact the channel provider's support team directly for further assistance. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required. It is important to note that the majority of channels available on Roku are developed and maintained by the respective channel providers.
     
    We hope this helps, and let us know if you have further concerns or inquiries. 
     
    Thanks,
    Kash
  • StreamerUser's avatar
    StreamerUser
    Roku Guru
    8 months ago

    jtgostars 

    The YT/YTTV apps (2.24.229/2.24.91) on the 4850 support the Instant Resume feature of RokuOS, which allows apps to save their current state without closing when "exited" via Home, such that when the app is re-launched the app returns to the previous state (VOD playback goes to the content details page, Live playback goes directly back to the playback point).

    The YT/YTTV app versions/builds on other models do not currently support Instant Resume.

    The behavior you are experiencing is correct/by design for Instant Resume - this is not a bug.

    • jtgostars's avatar
      jtgostars
      Streaming Star
      8 months ago

      In that case I will be rolling back to my prior ultra Roku. My opinion is that this is a very annoying feature. Maybe because I am not an avid TV watcher am not interested in continuing with a show I was watching in the past, especially the news or a live sporting event. I could see this as possible functionality if I closed the app while watching recorded (DVR) content but not live streaming.

      I think you are going to find I am not alone in not wanting this type of behavior as it really makes no sense as it works today

      This probably is also why I am seeing the Hulu app open to a profile that was last used on a different Roku box (4660X) as opposed to the last profile used on the Ultra 4860X although in that case it would be probably more of a Roku server issue in managing different OS's on different devices by the same person

      • AvsGunnar's avatar
        AvsGunnar
        Community Streaming Expert
        8 months ago

        jtgostars 

        As indicated by StreamerUser and included in the reference link provided for this feature,  https://developer.roku.com/docs/developer-program/media-playback/instant-resume.md, this should only affect channels/apps that have implemented this feature when you press the 'Home' button to immediately exit the channel/app.

        If you use the 'Back' button instead to back out to the Main Menu of the channel/app and then 'Exit' the channel/app this prevents the Instant Resume from taking place the next time you launch the channel/app. (at least for VOD/on-demand content).

        On most channels/apps, if you press the Back button repeatedly, an overlay box is presented with language similar to "Are you sure you want to Exit?".  By exiting in this manner, you should be presented the Main Menu next time time you enter the channel/app and not the Instant Resume feature.

    • Dan37's avatar
      Dan37
      Newbie
      8 months ago

      This is a ridiculous feature that has been annoying me since upgrading my 2017 Roku to this new 2024 one. 

    • Ruku4Now's avatar
      Ruku4Now
      Channel Surfer
      6 months ago

      Just got a new 2024 Ultra- First big issue we noticed is the Volume issue- it has to be turned up twice the number as our old Roku for some reason.... and with the YOUTUBETV App - we're having the same issue, when we hit Home button to 'stop streaming', when we go back to the YTTV App, it resumes where we left off.....so it would seem it's not really stopping streaming and will use up our Internet Data amount??  Very disappointed in this new unit so far, and it's only been 1 day 😞

      • renojim's avatar
        renojim
        Community Streaming Expert
        6 months ago

        Ruku4Now, as has already been mentioned in this thread, Youtube is taking advantage of the new "instant resume" feature.  It's not still streaming after you press home - its state is saved and restored the next time you launch the app.  If you don't like the feature, report it to Youtube/Google.  The solution is to exit the app using the Back button (the one to the left of the Home button) until you back out of the app completely.