Channels & viewing

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HDMIGuy
Roku Guru

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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@Cathylayton Not a glitch which will be corrected.  Hulu now has changed the login to a MyDisney login which is not the same as a subscription to Disney Plus.  

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tb542
Streaming Star

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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I know that - I don't want anything to do with Disney, especially being forced into making a Disney sign-in. I never said that I had to be a Disney subscriber, just that it forced me to make a mydisney sign-in account.

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tb542
Streaming Star

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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I already know I don't have to subscribe to Disney. I don't like being forced to make a mydisney sign-in.

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HDMIGuy
Roku Guru

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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@tb542 So sorry my reply was intended for @Golddragon .  You clearly indicated the login for MyDisney.  I intended to reply to any earlier post that suggested a subscription to Disney Plus was required.  Sorry for the mix up. 

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tb542
Streaming Star

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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Sorry to you too! I couldn't tell and instead of asking, I was just rude. I am so sorry. You were being helpful and I wasn't.

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SD455
Newbie

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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You say “ it is best to reach out directly”. Reach out to what?  I get Hulu through my Roku Chanel. It worded just fine until today. 

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RokuCarly
Community Moderator
Community Moderator

Re: Its wont let me log into my hulu and keep asking to make a disney plus

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Welcome and thank you for posting here in the Roku Community, @SD455!

Thanks for sharing your input. We'd like to provide further information about this. 

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. Since this is an authentication concern, it's best to communicate it with the Hulu Support team.

It's important to note that Roku simply hosts the channel on the platform and does not have direct management control over it.

You may reach them here: Hulu Support | Contact Us

Thank you for your kind understanding. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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