Channels & viewing

[gharris34]

I have a Roku ultra that is wired for my connection. So I can already tell you it's nothing with the network. However several of my apps no longer work on my Roku. Last update was in December 2024 and I've been having issues ever since. The belief is that the app providers have not made updates on their end to keep up with the Roku. My question is is there any way to retroactively put the previous software back on my Roku so I can go back to enjoying watching television. Otherwise I'm going to trash this thing and get another device. Any option you can think of I've already tried it.

[RokuJharra-Q · Accepted solution]

@gharris34

Welcome to the Roku Community!

Thank you for reaching out about the issues you are experiencing with your Roku Ultra apps. I'm here to help!

Could you please specify which apps are experiencing problems? Also, provide the OS version of your Roku device by navigating to Settings > System > About.

I highly recommend restarting the system. To do this, navigate to Settings > System > Power (if you do not see a Power submenu, skip this step) > System restart.

For detailed instructions, please refer to this support link: How do I resolve channel playback issues?

Let us know if you notice any changes afterward.

Thanks,
The Roku Community Team