Channels & viewing

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Tlmiz
Reel Rookie

Roku channel won’t play anything

Tried many of the suggested work arounds but nothing worked

Roku channel 12.5 build 18

ID 75-092-661

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4 REPLIES 4
RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku channel won’t play anything

@Tlmiz Welcome!

Thanks for letting us know about the issue with the Roku app not working on your Roku device. I’m here to help.

Try deleting the app and then reinstalling it, that usually does the trick. Also, don't forget to restart your Roku device or TV first by going to Settings > System > Power/System Restart before you add the app back.

Keep me posted on how it goes!

Thanks,
Roku Community Team

Jharra Q.
Roku Community Moderator
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Tlmiz
Reel Rookie

Re: Roku channel won’t play anything

I tried that after seeing it suggested and didn’t work. I just tried again now and still doesn’t work

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku channel won’t play anything

@Tlmiz Thanks for keeping us posted.

We'd like to investigate it further to assist you.
 
Please provide the following information:

  • Picture of the screen (To post a picture)
  • Is there an error code?
  • When the issue happened (Has it been recent, or since you first got your device?)
Thanks for your patience and help!
 
Roku Community Team
Jharra Q.
Roku Community Moderator
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denzels
Newbie

Re: Roku channel won’t play anything

This is happening on my TV as well. Only Roku Channel not working. Everything seems fine until you try to watch. Just beeps and does nothing.

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