Channels & viewing

[HDMIGuy]

@Cathylayton Not a glitch which will be corrected.  Hulu now has changed the login to a MyDisney login which is not the same as a subscription to Disney Plus.  

[tb542]

I know that - I don't want anything to do with Disney, especially being forced into making a Disney sign-in. I never said that I had to be a Disney subscriber, just that it forced me to make a mydisney sign-in account.

[tb542]

I already know I don't have to subscribe to Disney. I don't like being forced to make a mydisney sign-in.

[HDMIGuy]

@tb542 So sorry my reply was intended for @Golddragon .  You clearly indicated the login for MyDisney.  I intended to reply to any earlier post that suggested a subscription to Disney Plus was required.  Sorry for the mix up. 

[tb542]

Sorry to you too! I couldn't tell and instead of asking, I was just rude. I am so sorry. You were being helpful and I wasn't.

[SD455]

You say “ it is best to reach out directly”. Reach out to what?  I get Hulu through my Roku Chanel. It worded just fine until today. 

[RokuCarly]

Welcome and thank you for posting here in the Roku Community, @SD455!

Thanks for sharing your input. We'd like to provide further information about this. 

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. Since this is an authentication concern, it's best to communicate it with the Hulu Support team.

It's important to note that Roku simply hosts the channel on the platform and does not have direct management control over it.

You may reach them here: Hulu Support | Contact Us

Thank you for your kind understanding. 

Best regards,
Carly

[bntgo]

Your reply makes no sense. I am trying to log into Hulu and it keeps going to Disney Plus and I do not have a pasword for Disney Plus. How do I get on Hulu?

[RokuRiamie-D]

Hi @bntgo,

Welcome to the Roku Community!

Thank you for letting us know that you can't log in with your Hulu subscription because it asks for Disney Plus credentials. We would be more than happy to assist you with this.

Please be informed that Hulu and Disney Plus offer bundled subscription options, which can often lead to situations where Hulu requests your Disney Plus login credentials. To address any concerns we strongly recommend reaching out to the Hulu channel provider directly: Hulu Support | Contact Us. They possess the necessary access and resources to assist you with your account on the Hulu platform.

Thank you for your understanding.

Regards,
Riamie