Channels & viewing

[keejo]

I am not able to log into my NoraGo acct with  the information provided to log in! I was having issues with NoraGo buffering on many different channels so I logged out to see if that would help. Only issue is I can’t get back in.  The provider ID is NOT working for me.  I am paying for a service I can’t even watch now it is very frustrating!! I have tried several times and I’ve done it several times before so I know how to log on.  I am getting and Error EC10 bad credentials message!  

[RokuJohnB · Accepted solution]

Hi @keejo,

Thank you for posting here in the Roku Community!

Regarding the channel log-in issue on the NoraGo channel, it might be best to contact the channel partner for additional assistance. Channels on Roku are maintained by their channel developer.

Please let us know if there's anything else we can do to assist you.

Kind regards,
The Roku Community Team