I have this same issue. Uninstalling, resulting and reinstalling didn’t help.
Hi, @Adamant12x
Thanks for posting, and welcome to the Roku Community.
We understand the issue you've experienced with Disney+ on your Roku device, and we'd be happy to help. We'll provide a troubleshooting step that will guide you to resolve the issue at hand. Kindly follow the steps below.
Thanks for letting us know, @priglmeier,
If the issue persists, we highly suggest contacting Disney Plus Support, as this issue may be specific to them. Please be guided that channels on the Roku platform are developed and maintained by the channel provider themselves. They are the best ones to provide further details regarding this channel functionality.
Let us know if you have further inquiries.
All the best,
Janadee
Hi, @Adamant12x
Thanks for posting, and welcome to the Roku Community.
We understand the issue you've experienced with Disney+ on your Roku device, and we'd be happy to help. We'll provide a troubleshooting step that will guide you to resolve the issue at hand. Kindly follow the steps below.
This doesn't help.
I have spoken with Disney about this. They told me the same thing.
This issue happens 100% of the time after the ad(s) play.
The screen goes black and then freezes ... somethings gone wrong appears.
Then you start the stream again. It plays an ad and repeats.
Thanks for letting us know, @priglmeier,
If the issue persists, we highly suggest contacting Disney Plus Support, as this issue may be specific to them. Please be guided that channels on the Roku platform are developed and maintained by the channel provider themselves. They are the best ones to provide further details regarding this channel functionality.
Let us know if you have further inquiries.
All the best,
Janadee
Same issue here and same results with trying to get help as everyone else. I ended up upgrading to the add-free plan because Disney+ was useless otherwise. Funny how that works isn't it?
This has to be an issue with Disney+ itself, given that multiple users experience it.
So after all the finger pointing, it got you nowhere?
just asking so I save my time. My son woke me up complaining and I haven’t even had my coffee yet.
roku robots…did you figure out any solution? Please do copy/paste the same instructions 👏