Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
This can be caused by a disagreement between the geographical region associated with your Roku account and the region determined for your current connection.
Were you in a different region when you set up your Roku account?
Are you using a VPN that masks your current location?
Were you using a VPN that masks your current location when you set up your Roku account?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X