Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuKariza-D
Retired Moderator

Re: Can I activate without a credit card

Jump to solution

Hi @Marielopez

Thanks for the post.

Try signing up for a Roku account through this link: https://my.roku.com/signup/nocc. If it still requires you to enter your credit card information, just click on the Roku logo at the upper left part of the screen then it will route you to the homepage of our website. That means your account has been created without any payment information listed in it. 

Let us know if you need more help!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Iona-D
Roku Guru

Re: Can I activate without a credit card

Jump to solution

Why don't you simplify the registration process by elimininating the requirement of user providing credit/debit card digits.  Make it optional.  Most of the time, it is no real benefit to the user, just to Roku.  Just another headache if something goes wrong.  Like unsupervised "cute only to the parents" toddlers hitting remote buttons and charging up the card.

0 Kudos
atc98092
Community Streaming Expert

Re: Can I activate without a credit card

Jump to solution

While I did provide a CC number when I first set up my account so many years ago, that particular card expired long ago, and I have never updated the information. Roku has never advised me it was out of date, and everything on my devices work fine. If all the workarounds offered still don't work, then use a card that is near expiration. 

All that said, I agree with @Iona-D that Roku should simply put the Skip Step button back on the registration page and be done with it. If users decide they want to charge something through Roku, they can add a CC on their user account page. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
ipkur
Newbie

Re: Can I activate without a credit card

Jump to solution

This link only takes you to the normal signup / account page where you have to enter a payment method. Please delete this answer. It is wrong.

HDMIGuy
Roku Guru

Re: Can I activate without a credit card

Jump to solution

If you have already created an account login to your account at https://my.roku.com/account.  Then select update payment method and scroll to the bottom of the page and select remove payment method.

0 Kudos

Re: Can I activate without a credit card

Jump to solution

i went to the site  but how do you unhide the skip button

 

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Can I activate without a credit card

Jump to solution

Hi @eddiehorton,

Thanks for reaching out to the Roku community!

Can you please provide us with more specific information about the issue you are experiencing? 

Could you send us a photo? We'd like to take a closer look.

With more information, we will be able to assist you further.

Regards,
Mary

 

Mary F.
Roku Community Moderator
0 Kudos
iama
Newbie

Re: Can I activate without a credit card (Skip Roku Pay)

Jump to solution

Method changed in Sep/Oct 2021.  Older methods no longer work.

RokuMary-F
Community Moderator
Community Moderator

Re: Can I activate without a credit card (Skip Roku Pay)

Jump to solution

Hi @iama,

Welcome to the Roku Community! 

I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing?

Please keep us posted and we'll continue assisting you from there!

Regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Dragor
Newbie

Re: Can I activate without a credit card

Jump to solution

great now I can’t use my roku on my RCA projector -_-

0 Kudos