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krschwenn
Newbie
Monday

Miscellaneous charges on my credit card

Each month I receive these charges on my credit card, but I see them nowhere on my subscriptions. What channels do they pertain to? If they are the basic cost of using Roku then why doesn't the billing account indicate that fact. 

POS Wd Roku for CBS Interacti 816-2728107 DE, Amount:-$6.35
POS Wd The Roku Channel 816-2728107 DE US, Amount:-$14.82
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renojim
Community Streaming Expert
Monday

Re: Miscellaneous charges on my credit card

There is no "basic cost of using Roku".  Roku is free.  The first one is likely Paramount+.  The second might be some premium service accessed through "The Roku Channel".

Start here:

Charges you don't recognize on your Roku account | Official Roku Support

If nothing there can explain it, you'll have to contact account/payment support at https://support.roku.com/contactus.

 

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