Account, payments & subscriptions

[ricko2]

i need to talk with someone i am old an need to talk to someone so i can understand my problem

[Sesterson01]

I have updated my cc info  and paid my subscription for Hulu thru Roku and it says I have not. I cannot see Hulu. What do I do? Can I speak. to someone?

Scott Esterson

[Cragman]

Hi I’m trying to connect my wifi to the Roku but my remote is currently not working can you please help me

[renojim]

@Cragman, sorry, it's impossible to connect a Roku device to Wi-Fi without a working remote.

[Heavensgrace]

Hi how do speak with someone in customer service at Roku to dispute a bill

[Bigboyb]

I need a roku customer support to contact me

[jogranny22]

I hate your advertisement with the people yelling and screaming at each other.  What a horrible advertisement.  Who thought that would be a good thing.  I absolutely hate it.  Please Roku take that advertisement off.  That wouldn't make me buy a Roku TV, it would make me want to buy anything but that.  Wow! get a grip people.  How annoying. 

[RokuReynan-L]

Hi, @Heavensgrace and @Bigboyb.

Welcome to the Roku Community!

We understand that you wanted to speak with our representative. In this case, you may visit our Roku Support page and then select a category. You'll have an option to call or chat with us.

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Regards,
Reynan

[andimburke]

I have tried 4X to put in a new password and Roku always says the password is invalid!!!

[RokuReynan-L]

Hi, @andimburke.

Welcome to the Roku Community!

We understand that you're having trouble signing in to your account. No worries, we're here to provide some steps you can try.

Could you please try another browser to sign in to your account? You could also try using another phone or computer if that would make any difference. 

Let us know if the issue persists, we'd be happy to further assist you with this.

Regards,
Reynan