Account, payments & subscriptions

[renojim]

@minto, try accessing it through "The Roku Channel" app.

[kartikaryan2703]

thanks

[vufindr954]

You don't. The customer service for Roku, is **bleep** or doesn't exist. I tried to setup a remote yesterday and got the code almost 24 hours later ! I needed it yesterday, literally. If I remember correctly they are only good for about an hour, so those codes have already expired as well. CS is so bad if you haven't notice there isn't even an area on the site that mentions how to contact a rep, employee etc. for Roku. ! They already have your money, they don't care what happens after that.

[RokuMaryEF · Accepted solution]

Hey everyone,

For certain issues and devices, we offer agent-assisted support. You can explore our available support options here.

For Billing Inquiries:

• To manage or view your subscriptions, log in to your Roku account at my.roku.com.
• Still have questions? Reach out to us at support.roku.com.

For Device Issues:

• Search the Community for related threads or create a new one if you need further assistance.

Happy Streaming! 💜

Thanks,
Roku Community Team

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