RokuMaryEF
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Re: Shutting off the spotlight in live view does not work
Welcome! jyunderhill Sorry to hear you’re having trouble. We’d like to take a closer look at the issue with your Roku Camera’s spotlight, but we’ll need a bit more info first. Could you share a few details? What exactly is happening? Are you seeing any error messages? If possible, a short video of the issue would be super helpful! Once we have that, we’ll be able to assist you further. Thank you! Roku Community Team10Views0likes0CommentsRe: Battery Camera Spotlight does not turn off via the app.
Hey everyone! We will go ahead and mark this thread as solved and close it. If you're still running into a similar issue, feel free to browse the Community for a more recent thread. If you don’t see one, go ahead and start a new post. Thank you, Roku Community Team4Views0likes0Comments[Waiting on partner] Roku Connection Issue with Asus ZenWiFi
Hey everyone, If you’re having trouble connecting your Roku device to the Asus ZenWiFi. Status Update 10/09: Asus is aware of the issue and working on a fix. In the meantime, try setting up an additional network on your router using WPA2-only security. This may help improve compatibility. We also suggest reaching out to Asus Support for further assistance Thank you! We’ll update this thread as soon as we receive any new information. Roku Community Team69Views2likes1CommentRe: The Aurzen Roku Projector is not able to pair with Roku Wireless Speakers
Hey Raygreen3 Thanks for the update! I saw that you reached out to our Support Team. Please check your inbox; they’ve sent you a follow-up email to help you further. Feel free to reach out if you have any other questions. Thanks again, Roku Community Team13Views0likes0Comments[Solved] TRC premium subscription issue – getting an error to subscribe again
Hey all, We are aware of an ongoing issue impacting your experience with viewing content in your premium subscription on The Roku Channel. Status update 9/25: We believe the issue is now resolved. If you're still having an issue, we recommend trying it again. Thank you, Roku Community TeamSolved132Views1like11CommentsRe: [Solved] TRC premium subscription issue – getting an error to subscribe again
Hey all, We’re aware of an issue affecting streaming content for premium subscriptions on The Roku Channel. Status Update (9/25): Our team is investigating and working on a fix. We recommend trying again later. We’ll keep you posted here as soon as we have news. Roku Community Team14Views1like0CommentsRe: [Solved] TRC premium subscription issue – getting an error to subscribe again
Hey everyone, If you're running into an issue where The Roku Channel is prompting you to subscribe again, even though you already have an active premium subscription. Status Update (9/24): This issue is currently under investigation. If you're experiencing this, please provide the requested details listed above to help us look into it. Thank you! Roku Community Team16Views0likes0CommentsRe: [Solved]: HBO Max title in 'What to Watch' won't delete any titles
Hey all! We've been hearing reports that the "What to Watch" section on HBO Max wasn’t removing titles as expected. Update (9/24): This issue should now be resolved. Please give it another try and let us know if you're still seeing any problems. Thanks! Roku Community Team40Views0likes0Comments