Recent discussionsMost RecentNewest TopicsMost ViewedMost RepliesMost LikesNo Replies YetNo Solutions YetSolutionsTagged:Tag[Solved] No audio on multiple apps Hey everyone! Some users are experiencing no sound on their Roku devices. Status Update 5/28: Most customers are resolved after a system update. In the meantime, try restarting your device by do...Solved[Solved] Watch TCM App Crashing to Home Screen? Hi everyone, We’re aware of the issue where the Watch TCM app crashes back to the home screen when launched. Status Update 6/11: We believe this issue has been resolved! If you're still running...Solved[Under Investigation] 14.6 Trouble Connecting Your Roku Wireless Speakers or Subwoofer Hey everyone, We’re currently investigating an issue affecting some users who are unable to complete setup with their Roku Wireless Speakers or Subwoofer, getting stuck on the "Updating..." screen ...[Solved] Viki App – Connection Error Message Hi everyone, We’re aware that some users were seeing this error when trying to use the Viki app: “There has been an unexpected issue. Please check your internet connection and try again.” Status...Solved[Under Investigation] Paramount+ Login Issue Hey everyone, Status Update (6/12): We’re currently investigating an issue where some users are unable to log in to the Paramount+ app on Roku devices. If you're running into this issue, please ...[Under Investigation] Audio Out of Sync on TCL Roku TV After 14.6 Update? Hey everyone, We’re looking into reports of audio being unsynced after the recent 14.6 update. Status Update (6/10): This is currently under investigation. To help us dig deeper, please share t...[Solved] Daily Trivia & NBA Finals Not Staying Hidden Hey everyone, We’re looking into reports of the left-hand navigation reappearing after being hidden in the Daily Trivia and NBA Finals sections. Status Update 6/11: We believe this issue has been...Solved[Under investigation] Can't Update Software - Error 004 Hey everyone, We’re aware some of you are getting the "Can't update software. Please try again later" message with error 004. Status Update 4.07: Our team is working on it, and we expect it to be...[Under Investigation] Audio Issues on Hisense Roku TV After Update Hi everyone, We’ve received reports about audio issues on Roku TVs after the recent software update. Status Update 5/16: Our team is aware of the issue and is currently working on a fix. In the...[Under Investigation] Disney+ Crashing to Home Screen Hey everyone, We’re aware of an issue where the Disney+ channel exits to the home screen when launched. Status Update (6/10): This is currently under investigation. If you're running into this, ...
