[Pending Release][Temporary Solution] Missing TV Input on Hisense Roku TVs
Update – July 4, 2025 Status: Pending Release Hi everyone, We’re aware of an issue where HDMI inputs are missing on some Hisense Roku TVs Temporary Solution: In the meantime, you can resolve this by changing your Roku TV wallpaper. This should restore access to your HDMI inputs. To do this, navigate to Home > Settings > Theme > Wallpaper. We’re actively working on a software update to permanently fix the issue and plan to release it soon. Thanks, Roku Community TeamSolved285Views1like25Comments[Pending Release] Hulu -Auto-Play Issue on the Roku
Hey everyone—thanks for reporting the auto-play issue affecting the Hulu app. Status Update – 5/7: Pending Release. We’re currently working with our Hulu app partner and expect to resolve this in an upcoming update. ========================================================================== Previous Update (5/2): We’re aware of the issue, and our team is currently investigating. Thanks again, Roku Community Team7.7KViews7likes127Comments
[Pending Release] Disney Plus Washed out colors on content after recent update
Hey everyone! Status Update 5/6: Pending Release. We've identified an issue where a subset of customers on the TV platform are seeing HDR content on Disney Plus as "washed out." We have now identified a fix and are rolling out an update in the upcoming days to resolve. Your device will automatically update. While customers are not yet solved, we're going to mark this post as solved for visibility. This thread has been moved to Pending Release. Thanks to everyone who flagged this! Status Update 5/1: (Under Investigation) We're investigating the Disney Plus HDR content that was washed out after the recent update. To dig a little deeper, can you share some details here? What specific content is affected? Could you give us an example? Also, please provide your device details below: Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About) Tracker ID (Press Home five times, then press Back button five times) App build version (Highlight the app from the Home Screen and press the Star * Button) We appreciate your cooperation, and we'll keep you posted. Stay tuned! Thanks, Roku Community TeamSolved7.9KViews1like95Comments[Solved] Error 1003 on Roku Wireless Doorbell Livestream
Hey everyone, We are aware that some Android users may be receiving error code 1003 when trying to access the livestream of the Roku Wireless Doorbell. Status Update 4.2.25: The issue should be resolved with the latest app version (3.2.4). Please update the app and check if you’ve received the new firmware for the Roku Smart Home app. Let us know if it works! If you don’t see the update yet, try again in a bit. Thanks for your patience and support! ======================================================================== Status Update 3/25: We're currently investigating the issue. Next Steps: Please ensure the Roku Smart Home app is updated to version 3.2.3. If the error persists, follow these steps: Check the app version – If it’s not version 3.2.3, please check back periodically as we are rolling out the new update. If the issue continues, please provide the following details: Device info: Camera model, MAC address, and firmware version Phone details: Brand, model, and OS version Modem/Router: Make/model Log ID: Found in the Smart Home app under Account > Roku Support > Submit a Log Thank you for your understanding and continued participation in our community! Roku Community TeamSolved1.8KViews0likes120Comments
[Pending Release] Hulu -Auto-Play Issue on the Roku
Hey everyone—thanks for reporting the auto-play issue affecting the Hulu app. Status Update – 5/7: Pending Release. We’re currently working with our Hulu app partner and expect to resolve this in an upcoming update. ========================================================================== Previous Update (5/2): We’re aware of the issue, and our team is currently investigating. Thanks again, Roku Community Team