[Solved] Paramount+ Login Issue
Hey everyone, Some users were recently having trouble logging into the Paramount+ app on Roku devices. Status Update (6/20): We believe the issue has been resolved. If you're still running into problems, please let us know so we can take a closer look. Thanks for sticking with us and for being part of the Roku community! Happy Streaming! 💜 Roku Community TeamSolved294Views0likes89Comments[Solved] Disney+ Crashing to Home Screen
Hey everyone, Some users were recently having trouble logging into the Disney+ app on Roku devices. Status Update (6/20): We believe the issue has been resolved. If you're still running into problems, please let us know so we can take a closer look. Thanks for sticking with us and for being part of the Roku community! Happy Streaming! 💜 Roku Community TeamSolved143Views0likes15Comments[Solved] Watch TCM App Crashing to Home Screen?
Hi everyone, We’re aware of the issue where the Watch TCM app crashes back to the home screen when launched. Status Update 6/11: We believe this issue has been resolved! If you're still running into it—or notice anything else—let us know so we can take another look. Thank you, Roku Community TeamSolved225Views0likes27Comments
[Solved] No audio on multiple apps
Hey everyone! Some users are experiencing no sound on their Roku devices. Status Update 5/28: Most customers are resolved after a system update. In the meantime, try restarting your device by doing the following: Press the Home button on your Roku remote Go to Settings Select System Choose System Update Select Check Now and go through the on-screen prompts to update your software. ---------------------------------------------- If you are still experiencing this issue after performing a system update today, please provide the following. Confirm date when a system update was checked or performed. Roku device info: Model, software/build version, serial number, and device ID (Found under: Settings > System > About) Tracker ID: Press Home 5 times, then Back 5 times A photo or video showing the issue Is this happening on Peacock TV or another app? If it's another app, please include the app name. Thank you! -Roku Community TeamSolved752Views0likes35Comments[Solved] Viki App – Connection Error Message
Hi everyone, We’re aware that some users were seeing this error when trying to use the Viki app: “There has been an unexpected issue. Please check your internet connection and try again.” Status Update (6/18): We believe the issue has been resolved for most users. If you're still running into problems related to this issue, here’s what you can do: 🔍 Search the Community – You may find a more recent thread discussing the same issue. 📝 Start a New Thread – If you don’t see your issue covered, feel free to create a new post. Thank you for choosing Roku and for being an active part of our community. Happy Streaming! 💜 —Roku Community TeamSolved54Views0likes33Comments[Solved] Daily Trivia & NBA Finals Not Staying Hidden
Hey everyone, We’re looking into reports of the left-hand navigation reappearing after being hidden in the Daily Trivia and NBA Finals sections. Status Update 6/11: We believe this issue has been resolved! If you're still running into it—or notice anything else—let us know so we can take another look. Thank you, Roku Community TeamSolved152Views2likes44Comments[Solved] No Audio Issue– Peacock TV
Hey everyone, Status Update – 5/27 Some users recently reported having no sound on their Roku devices while streaming or after streaming Peacock TV. Good news — we believe this issue is now resolved. If you're still experiencing audio issues, please try the following steps: Press the Home button on your Roku remote Go to Settings Select System Choose Power (if you don’t see this option, just skip to the next step) Select System restart Also, make sure your Peacock TV app is updated to the latest version. Let us know if you're still having trouble—we're here to help! Thanks, Roku Community TeamSolved314Views0likes6Comments
[SOLVED] Roku Camera App getting error "Something Went Wrong"
Hi, Community users. We received reports about the ongoing problem with the Roku Camera App, where users encountered an error message stating "Something Went Wrong." Update: We believe that the issue is now resolved. Previous Update: This issue is currently under Investigation. To assist us in our investigation and expedite the resolution process, we kindly request the following details from affected users: Roku device model, serial number, device ID, and OS version (Found in Settings > System > About). Channel version/build: Select the channel on the Home screen and press the * button to find this information. Tracker ID: When encountering the issue, press the Home button five times followed by the Back button five times. Please provide us with the Tracker ID displayed. Log ID when this issue occurs (from the Roku Smart Home app, select Account > Roku Support > Submit a log)? We'll keep you informed about any developments in this thread as we progress with our investigation. Your patience and understanding during this process are greatly appreciated. Thank you for your cooperation. Best wishes, KashSolved3.5KViews0likes19Comments[Solved] AirPlay & HomeKit issue
Hey everyone, We’re aware of the AirPlay and HomeKit issue some of you are experiencing and just wanted to give you a quick update. Status Update: We believe that the issue is now resolved. If you're still having issues, just feel free to start a new thread so we can help out more! Thanks for being part of the Roku Community. Happy Streaming!💜 Cheers! Roku Community TeamSolved1.6KViews0likes16Comments