[Solved] Apple TV+ no longer auto-plays the next show
Hi everyone! Status Update: We've identified the issue, and it turns out this behavior is expected. For additional support, we recommend reaching out to the Apple TV app Support Team directly, as many channels on Roku, including Apple TV, are developed and maintained by the channel provider themselves. We are closing this thread now. If you have any further questions or run into any issues, feel free to search for a related thread or create a new one. Thanks to everyone who shared info and helped us investigate. Roku Community Team1.4KViews1like60Comments[Solved] Plex app playback issues after an update
Hey everyone! We've seen some folks reporting the Plex app with picture quality issues and frequent stuttering after the update. Status update 10/01: We believe the issue should be resolved now. To make sure, please update the channel by highlighting the Plex app on your Home Screen, pressing the * (star) button on your remote, and selecting “Check for updates.” If the issue continues, please share your serial number/Device ID and Plex app build version (you can find it the same way, highlight the app and press the * button). Give that a try and let us know if anything changes! Thank you! Roku Community TeamSolved1.8KViews3likes96Comments
[Solved] TRC premium subscription issue – getting an error to subscribe again
Hey all, We are aware of an ongoing issue impacting your experience with viewing content in your premium subscription on The Roku Channel. Status update 9/25: We believe the issue is now resolved. If you're still having an issue, we recommend trying it again. Thank you, Roku Community TeamSolved125Views1like11Comments
[Solved]: HBO Max title in 'What to Watch' won't delete any titles
Hey everyone, We've received reports that HBO Max's "What to Watch" feature is not deleting any titles. Update (9/24): This issue should now be resolved. Please give it another try and let us know if you're still seeing any problems. Thank you! Roku Community TeamSolved147Views0likes50Comments[Solved] Fox News app kicks back to home screen
Hey everyone! We've seen reports about the Fox News app getting stuck in a spinning circle and then kicking back to the home screen. Status update 9/19: We believe the issue is now resolved for some users. If you're still experiencing any problems, please let us know! Thank you, Roku Community TeamSolved159Views0likes18Comments[Solved] Service Interruption-Unable to access Multiple Apps
Hey everyone, We are aware of a service interruption impacting customers that unable to access Roku services. Status Update 9/3 3:30 PM PST: We believe the issue is now resolved. We recommend restarting your device by going to Settings > System > Power > System Restart, then trying again. Please let us know if the issue persists. Thank you, Roku Community TeamSolved46KViews7likes97Comments[Solved] Insufficient Memory Error
Hey everyone, Some users may be seeing an “Insufficient Memory” error. Status Update: We believe the issue is now resolved by performing a system restart. Try restarting your Roku device with the steps below: Press Home on your Roku remote Go to Settings > System Select Power (if visible) Choose System Restart – If you don’t see the Power option, remove the power cord from your Roku device for at least 10 seconds, then plug it back in For more tips and info, visit our support article: 🔗 What to do if you see "insufficient memory" on your Roku device Thank you for choosing Roku! Roku Community TeamSolved8.7KViews1like130Comments
[SOLVED] 3/13/25 Service Interruption
UPDATE 9:42pm PT: We believe the issue is resolving and services are coming back up. Go ahead and try again, you may need to restart your device. Keep us posted if you're still experiencing the issue. -------------------------------- We are aware of a service interruption impacting customers. If you're unable to stream content, please do not factory reset your device. Please let us know the following information. Your Device ID, software version, and build (found under Home > Settings > System > About). Are you seeing any error messages? Which apps are impacted on your device or are you seeing this issue on all apps? Are you seeing an error with your home screen clock? Let us know your Tracker ID if possible (using your remote, press Home 5x then Back 5x) Any of this information is helpful while we continue investigating. Thank you for your patience while we navigate this interruption.Solved3.7KViews0likes119Comments[Solved] Watch TCM App stuck on loading screen
Hi everyone! We’ve seen some reports of the Watch TCM app getting stuck on the loading screen on Roku. Status Update 8/15: We believe the issue has been resolved! To make sure you have the latest version of the app, please update your Roku software by following these steps: Press the Home button on your Roku remote Scroll and select Settings Select System Select Software update Choose Check Now to manually check for updates If the issue continues, feel free to reach out to Watch TCM directly for further help. You can contact them here. Happy Streaming! 💜 Roku Community TeamSolved3.2KViews9likes190Comments[Solved] Service Interruption with Google Home/Alexa Commands & Device Connection
Hey everyone! If you were experiencing issues with your smart home device not connecting or Google Home/Alexa commands not working. Status Update 8/13 9 AM PST: We believe the issue is now resolved. If you're still seeing errors or voice commands aren't working, please let us know. Feel free to tag me, and we’ll take a look! Thank you, Mary Roku Community TeamSolved707Views2likes45Comments